General Administrative

In the ever-evolving world of administration, the demand for skilled administrative professionals is on the rise. Admin roles are pivotal in diverse sectors, and with over 4.3 million administrative jobs in the UK alone, there's a growing need for proficient administrators. Our General Administrative course offers a comprehensive theoretical foundation, ideal for those who seek a profound understanding of administrative practices.

Learning Outcomes:

• Gain an in-depth understanding of the roles and responsibilities of administrative professionals.
• Develop essential skills for effective office administration, including business telephone etiquette and corporate culture.
• Learn the intricacies of managing schedules, organising meetings, and handling mail and shipping services.
• Master business writing, communication, and customer service skills to excel in administrative roles.
• Enhance your organisational prowess with record-keeping, invoicing, and petty cash management.
• Acquire knowledge to optimise time management and represent your boss and company effectively.

In this intensive General Administrative course, you'll delve into the core principles of administrative management, spanning a broad spectrum of modules. We cover everything from understanding your roles and responsibilities to honing your communication skills. Discover the intricacies of travel arrangements, diary management, and time management. Dive into the art of business writing, customer service, and efficient planning.

Through this comprehensive theoretical program, you'll be equipped with the knowledge and skills necessary for a successful career in administration. Whether you're aiming to secure your first admin role or seeking to elevate your current position, this course will empower you with the insights and expertise you need to thrive.

Join us and unlock a world of opportunities in the administrative sector. Kickstart your journey by enrolling in our General Administrative course today!

Course Curriculum:

• Module 01: Roles and Responsibilities of an Office Administrator
• Module 02: Roles and Responsibilities of a PA/Secretary
• Module 03: Skills of an Effective Administrator
• Module 04: Business Telephone Skills
• Module 05: Representing Your Boss and Company
• Module 06: Business Etiquette and corporate culture
• Module 07: Mail Services and Shipping
• Module 08: Travel Arrangements
• Module 09: Organising Meeting and Conferences
• Module 10: Diary Management and Note-Taking
• Module 11: Time Management
• Module 12: Record Keeping and Filing Systems
• Module 13: Business Writing Skills
• Module 14: Organisational Skills
• Module 15: Communication Skills
• Module 16: Customer Service
• Module 17: Effective Planning and Scheduling
• Module 18: Invoicing/Petty Cash

• Aspiring administrators looking to gain a theoretical foundation in the field.
• Current administrative professionals aiming to enhance their knowledge and skills.
• Job seekers seeking a competitive edge in the administrative job market.
• Individuals interested in understanding the intricate world of administration.

• Administrative Assistant: £18,000 - £25,000 per year
• Office Manager: £25,000 - £40,000 per year
• Executive Assistant: £25,000 - £50,000 per year
• Personal Assistant: £20,000 - £35,000 per year
• Administrative Coordinator: £22,000 - £35,000 per year
• Office Administrator: £20,000 - £30,000 per year

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Certificate of Completion (PDF)

Digital certificate - Included

Certificate of Completion (Hard Copy)

Hard copy certificate - £9.99